We want your shopping experience at bvsbalon.com.ua to be comfortable and enjoyable. If for any reason you need to return or exchange an item, please read our terms and conditions.
Terms of return and exchange
You can return or exchange an item within 14 days of receiving it.
A return is possible only if the item is in its original condition, with all tags and original packaging.
Returns and exchanges are carried out in accordance with the Law of Ukraine “On Consumer Protection”.
The buyer pays the shipping costs for the return or exchange.
You can also use the “Easy return for 0 UAH” service from Nova Poshta.
Items that are not subject to return or exchange
Used items;
Custom-made items.
Refunds
After receiving the item that meets the return conditions, we will issue a refund within 3 business days.